![]() I conted customer service by email and did not get a response til 20 days later. Employees are rude and even when you have a Trip advisor badge on your luggage, that still doesn't motivate them. ![]() Yes, got to the head of the line but still had to wait for a server, plenty of vacant tables but no servers? Guess that's how they save money by not charging resort fees. ![]() My issue was that since we were guests of the hotel, we could get a little better service, WRONG. The lobster buffett has very small lobsters and nothing else memorable, every casino has a pretty decent buffett. Yes there are a lot if nice amenities, there is free water (also available at Morongo) there is a very limited breakfast (think continental) in the room by the pool, it's not actually poolside, you want a great breakfast then I would suggest Pechangas bed and breakfast package which is room service. So I visited this casino last year on my 24th wedding anniversary and posted the review, it was not that great. ![]()
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